Make paying your rent a priority this Christmas
RENT PAYMENTS IN DECEMBER AND JANUARY
At Christmas it can be a challenge to find the money for all the additional expense that is associated with this time of year.
Paying your rent is very important – rental income is a key factor in paying for the services we provide to all our customers.
Our Housing Officers carry out regular checks to rent accounts and carry out visits to customers if rent is not paid.
Rent is due in advance from the 1st of each month. It is important not to miss a payment – even missing one month’s rent can be difficult to get back on track – rent debt can quickly build and put your tenancy at risk.
We offer a range of payment methods including direct debit. Direct debit reduces the risk of missing payments, especially at Christmas. We are asking all customers to make sure that they do not miss their rent payment due in December.
If you want to set up a direct debit payment please call the office or speak to your Housing Officer.
For customers who pay rent by debit or credit card, over the telephone or in person at the office, please note that our office will close at 2.00 pm on Monday 24 December 2018.
We do not open again until Friday 4 January 2019 at 9am.
If you are experiencing any problems in paying your rent, having problems with your benefits or struggling with household bills, please contact us for help on
Telephone 01389 761 486, and press Option 3, Ask to speak to your Housing Officer.