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Corona Virus Information

Corona Virus (Covid 19)

23/03/2020

The Dunbritton Housing Association office will now be closed to the public. Staff from key teams will continue to provided service via telephone and email. We shall be carrying out emergency repairs only. 

You can still call us on any of the numbers below or email admin@dunbritton.org.uk

(Direct Dial Contact during office hours only

      Reception: 01389 761 486

      Repairs: 01389 310 894

      Housing Management: 01389 310 890

      Finance: 01389 310 899

  • Our website also provides the facility for tenants to report repairs directly, or alternatively, you can call the office directly on the above number. Please be patient and remain on the line until your call is answered. Please note we are continuing to provide a full repairs service 
  • For all emergency repairs outwith office hours please telephone: 0131 524 1418 please state that you are a: "Dunbritton Housing Association tenant and you wish to report an emergency repair"

Ways to pay your rent. 

  • Card payments over the phone, please call the Finance Team as above.
  • Direct Debit rent payments. If you would like to take up this opportunity, please call our Finance Team on 01389 761 486 and take option 3, or direct dial 01389 310 889. 
  • Bank Transfer, please call the Finance Team and we can confirm our bank details. 
  • Cheque payment made payable to Dunbritton Housing Association Ltd which can be posted to our office. 

To ensure the safety of our tenants and staff only essential visits will be completed to our areas of operation, however, please be assured all staff can be contacted by telephone on the above direct dial numbers or email if any customer requires assistance. 

The Association would like to thank all customers for their continued support at this very difficult time. 

If you are experiencing financial difficulty as a result of the Corona Virus, information on financial assistance is available at:

https://www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses